We ship USPS, UPS, Fedex or DHL depending on who can get it there faster and more economical. Free Ground Shipping takes between 5-7 business days.
You can select 2 day shipping on select products and the rate will be determined at checkout. You can read more about our hammock shipping policies here.
We only charge taxes in states which we are legally required. All orders in Florida will be charged a sales tax determined at checkout by the State/County.
If you are dissatisfied with your gear for any reason, you may return it unused, within 30 days of your purchase for a full refund excluding shipping costs.
To return a Hammock Town product, contact us with your order number by sending an email to Hello@HammockTown.com
Unless you have been sent a defective product you’ll be responsible for return shipping.
Have a product specific question? Through years of working with hammockers we've anticipated most of the questions that are going to be asked. You can read "All the Hammock Questions Answered in the Hammock FAQ"